Aura Fitness — Gym in Old Toronto Toronto

Reviews of Aura Fitness

• Kinsley

  Added 2016.05.15

  Love this gym! Clean, well kept and they have a huge variety of classes. The equipment is always available, and the staff are very friendly. Not to mention, the turf area is just perfect! Highly recommend!
• Carson

  Added 2016.01.19

  The space is also filthy and the dumb bells/equipment are just strewn all over the turf area. I doubt the machines are ever cleaned because you can see sweat stains all over them. I decided to stretch on the turf before my class started and was approached by a staff member who told me I wasn't allowed on the turf as it was closed 2PM-8PM for private training sessions every day. This sounded ridiculous to me - what was the purpose of having a turf if people can't even use it unless they purchase premium training session?!
• Kayden

  Added 2015.08.30

  The class itself turned out to be just as bad as the gym and its staff. The instructor was late, then spent 20 minutes of the class talking about Cross Fit exercises when it was promoted as a boot camp class. She then spent a large portion of the time checking herself out in the mirrors and fixing her hair...rarely stopping to show the class the set of exercises. We left pretty shocked at the abysmal quality of the class as well as our overall gym experience. I wouldn't waste time checking this place out, you'll be severely disappointed.
• Charlotte

  Added 2015.05.15

  Really sad to say I will be cancelling my membership after 2 years. This gym used to be great when it was Hard Candy/Aura. In the past few months it's really gone downhill and it is not worth the monthly commitment. All the good trainers and staff have left and the new management team "Crunch" is inexcusable in how poor their customer service is. They're anal about everything down to number of towels you use. What they aren't anal about is safety and cleanliness - the turf area is constantly riddled with work out equipment and trying to navigate through that area is a hazard on its own. And now the turf area is off limits during peak times unless you book personal training sessions so members can only access it after 9PM which isn't feasible. It's just not worth it to pay a monthly membership for access to treadmills and a few other machines.......
• James

  Added 2015.01.30

  DO NOT GO. DISGUSTING. We tried it for the first time through Class Pass and the staff including the manager Jon treated us like vermin! Interrogating us about membership, access - as if we were lying about having booked a class. Finally when we were allowed in, I had to request a towel from the front desk and it was brown and frayed all over -
• Quinn

  Added 2014.06.24

  Loved the gym , a lot of different weight and cardio machines ..... staff were super friendly , John the manager showed me around and was very welcoming . (Recommended)
• Amelia

  Added 2014.04.13

  not sure if it was ever washed properly.
• John

  Added 2013.04.07

  Gym has gone down hill since management kept changing, lack of communication/response and poor customer service. I requested to freeze my account in November while my PT was away on vacation, it’s January and they’ve been charging me for 4 months without authorization. Even after I’ve called and spoke to 3 managers over the course of those months, all of whom reassured me that I won’t get charged again. I know for a fact that I’m not the only member this is happening to. Only good thing about this gym are the personal trainers who truly care about their clients. Extremely poor management & operations.