Consulate General Of The Portuguese Republic — Embassy in Old Toronto Toronto

Reviews of Consulate General Of The Portuguese Republic

• Sebastian

  Added 2016.09.26

  Altogether I had interacted with 5 different Consulate employees and every single one of them was efficient and friendly.
• Harper

  Added 2016.07.31

  i had applied for a tourist visa to brazil jan 18 its now Feb 14th and i’m no closer to getting my visa. Sent an email to the Portuguese consulate received a response within an hour. The email read if i come to the consulate the following day i can have my Portuguese passport by Wed. I leave for Brazil on Fri two full days of breathing room . I showed up at the consulate at 7:25am with a line up already waiting to get up the elevators which only turn on at 7:30am . Waited outside the embassy on the 14 th floor till consulate opens at 8am. By 8:15 i was number 17 and waiting to get my passport. At 8:25am they called my name. By 8:55 i had taken my pictures and paid for my rushed passport. I was completely done by 9am. It's true the place was full with every chair occupied( because one person brings 3 family members with him lol ) Be patient and have the proper documents already in hand and you will also get in and out fast. Fantastic service thank you Portuguese consulate because of your fast service i will be able to go to brazil on my vacation. The receptionest has always been amazing and polite every time i have been to the consulate.
• Aaliyah

  Added 2015.10.11

  I have traveled and lived in a number of countries . I have had to utilize consular services of a number of different countries in the past. I have always been treated respectfully and politely.
• Hannah

  Added 2015.09.03

  Unfortunately like many other Portuguese in Canada, we have to "grin and bear it" because we have no other alternative.
• Josiah

  Added 2015.08.06

  I came in because I was in the area wondering exactly what papers I needed to apply for my Portuguese citizenship since both my parents were originally from portuga. He belittled be in front of the 40-50 people that were in the waiting room basically saying how ridiculous it was that I could even dream of coming in without paperwork. "How do I even know who you are and if these are even your parents"
• Greyson

  Added 2015.07.26

  After reading the comments it's funny to see the exact split of positive and negative reviews and I believe all the negative reviews are because of the rude receptionist.
• Paisley

  Added 2015.05.15

  I was thinking that I would have to go through a much more grueling process, mainly because I had lost my previous ID card and I didn't have my Birth Certificate with me (I was born in France). The lady that was helping me checked the Consulate's archives and confirmed that a previous copy of my Birth Certificate had been presented in April 1976!!! (by my parents). So that was pretty efficient. She also suggested I renew my Passport, something that took an extra 10 minutes, if that. The second lady that helped me was very efficient as well. Great service.
• Aurora

  Added 2015.05.13

  I understood I did not come prepared but I came in making sure I understood what I needed for when I was ready.
• Adam

  Added 2015.04.11

  As for line-ups, it's a toss-up I guess. Today, at 9 am, there was a total of 2 people waiting in line. Last Monday, at the same hour, the place was packed beyond belief. Someone told me to avoid going there on rainy days since most Portuguese construction workers choose the impromptu day off to go there.
• Connor

  Added 2014.06.17

  Edit - one last thing: don't call expecting someone to pick up, not worth it. They are very efficient via email and this should be the preferred mode of communication with them.
• Carter

  Added 2014.04.05

  Completely outrageously negative expierence,unwelcoming and poor business/person etiquette.
• Allison

  Added 2014.01.28

  As a Portuguese citizen living in Canada, the service provided by the Portuguese Consular office in Toronto rates as the worst I have ever encountered. The receptionist who is the "face" of this office is rude, disrespectful and obnoxious. When a receptionist's reply to a Portuguese Citizen is "don't come back to this office," then you as a Consular Office have a staffing issue and you need to deal with it.
• Jacob

  Added 2013.12.23

  I had a very pleasant experience at The Portuguese Consulate. I renewed my Portuguese Identity card and Passport and it took me a little under an hour.
• Jacob

  Added 2013.10.20

  It's a sad state of affairs when a Consular Office has so little respect for its citizens who live outside of Portugal
• Valentina

  Added 2013.07.15

  Another thing, once I got to work I emailed the Consulate to find out if my documents could be picked up by someone else. They replied within an hour, if not quicker.
• Theodore

  Added 2013.07.14

  I've been living in Canada for over 40 years and have been to the Portuguese Consulate several times during all these years. Unfortunately they've always treated people very rudely and as the older ones leave, the new employees learn to treat people in the same unprofessional and arrogant manner!!!. When you ask questions, they answer very rudely and make you feel like you're an idiot for asking and they're doing you a huge favor by talking to you !! Especially the receptionist !! There's been cases where people I know have gone there to renew or get the Portuguese ID card and after waiting for several hours, they ask everyone remaining that they've reached the limit of ID card applications for that day and they must leave and return the next day !!!!! This is absolutely unacceptable !!! Some people come from very far and have taken a day off from work and these idiots do this??!!! Shame on this consulate !!!
• Evan

  Added 2013.04.26

  People in the waiting room laughed. They did not need to know my business.